Welcome 

Mannie Ketley, Executive Director of Rugby Borough Council

Rugby is one of the fastest growing boroughs in the country, and we are proud of our diverse communities, our vibrant third sector, our environmental assets and the businesses which operate here.  

Through the delivery of our corporate strategy, we have ambitious plans for how the borough will develop into the future ensuring a strong economy, healthy communities and an environmental sustainability.   

With major housing, retail and employment developments both recently completed and in the pipeline, and a town centre regeneration programme getting started, it’s an exciting time to live and work in Rugby. 

Our Operations and Traded Services are key to delivering our corporate strategy and supporting the residents and businesses of the borough to thrive.    

We are looking for someone who can build on our reputation for delivering first class services in a modern and efficient manner, and who will ensure that these services meet customer need, represent value for money and are legislatively compliant.  

You will bring strong leadership to challenge the status quo, bring about innovation and support teams, often through times of change, whilst retaining a sharp customer focus.  

You will be part of our newly formed enthusiastic leadership team who work together to shape the future of the organisation and the services we deliver.  

You could be an aspiring leader, who we will support in making the step-up or an experienced leader who has something new to bring to our Council and the Borough.   

If you are positive, driven who shares our ambition and vision, then we want to hear from you. 

About Rugby Borough Council

We are an ambitious local authority serving the borough of Rugby, in the centre of England close to Coventry, Leicester and Northampton.

One of the fastest growing boroughs in the country, we serve around 110,000 residents.

We employ around 550 staff working in our offices, at home, across our cultural facilities and running our direct labour services. 42 borough councillors, representing electors in 16 wards, run the council using a leader and cabinet model.

The organisation is led by the Executive Director, who with her deputy, comprise the leadership team that is also made up of Chief Officers for the following service areas:

 

  • Communities and Homes
  • Legal and Governance
  • Growth and Investment
  • Finance and Performance
  • Digital and Communications
  • Leisure and Wellbeing
  • Operational services
  • Regulation and Safety

Our main services include waste and recycling, planning, development strategy, housing, licensing, elections, council tax, benefits, parking, business support and economic regeneration, community safety, environmental health, commercial regulation, parks and open spaces, arts and visitor services, bereavement services, sport and recreation.

These are supported by talented and motivated support teams covering finance and performance, HR, legal and democratic services, customer services, IT and marketing and communications.

Our Corporate Strategy will shape and direct the work of local public services in the borough of Rugby for the next three years. We have developed ambitious commitments to focus on climate change and the environment, on our economy, and on health and wellbeing. We will deliver the jobs, homes, and infrastructure our borough needs.

To support these objectives, we have also made some organisational commitments that will help us prioritise and redirect resources. These are the things that are right for Rugby.

About Rugby Borough Council

We are an ambitious local authority serving the borough of Rugby, in the centre of England close to Coventry, Leicester and Northampton.

One of the fastest growing boroughs in the country, we serve around 110,000 residents.

We employ around 550 staff working in our offices, at home, across our cultural facilities and running our direct labour services. 42 borough councillors, representing electors in 16 wards, run the council using a leader and cabinet model.

The organisation is led by the Executive Director, who with her deputy, comprise the leadership team that is also made up of Chief Officers for the following service areas:

 

  • Communities and Homes
  • Legal and Governance
  • Growth and Investment
  • Finance and Performance
  • Digital and Communications
  • Leisure and Wellbeing
  • Operational services
  • Regulation and Safety
Our main services include waste and recycling, planning, development strategy, housing, licensing, elections, council tax, benefits, parking, business support and economic regeneration, community safety, environmental health, commercial regulation, parks and open spaces, arts and visitor services, bereavement services, sport and recreation.

These are supported by talented and motivated support teams covering finance and performance, HR, legal and democratic services, customer services, IT and marketing and communications.

Our Corporate Strategy will shape and direct the work of local public services in the borough of Rugby for the next three years. We have developed ambitious commitments to focus on climate change and the environment, on our economy, and on health and wellbeing. We will deliver the jobs, homes, and infrastructure our borough needs.

To support these objectives, we have also made some organisational commitments that will help us prioritise and redirect resources. These are the things that are right for Rugby.

We have excellent transport links, great out of town shopping and numerous cafes and restaurants in the town centre.

There’s plenty to do for an enjoyable or lively evening out in the Rugby Town.

The Rugby theatre hosts several productions a year, including classical drama, modern plays and mainstream musicals. All of the performances are delivered by volunteers within the venue’s intimate setting, the combination of which provides a unique atmosphere for live entertainment.

Working in Rugby

When William Webb Ellis caught a football at Rugby School and ran with it, a game was born. And though the game has changed since Webb Ellis created history in 1823, its heart remains in the town of Rugby. Rugby is a small market town in Warwickshire with a big history.
Our Art Gallery, Museum and Visitor Centre is a modern building, which is in contrast to the grand old buildings of Rugby School, where the game of Rugby was first played.
Many of the pubs and bars in the town centre contribute to the local music scene. Regular gigs and open mic nights cover a range of genres. If you’re looking to test your knowledge, quiz nights can be found on days throughout the week.

The Benn Hall is the town’s largest multi-purpose events venue. Since opening in 1961, it has played host to a wealth of famous faces, entertained thousands of guests, and been the setting for many unforgettable occasions. A regular programme of events includes music, tribute acts, comedy, theatre, dance and performance.

The town centre has a wonderful selection of cafes, bars and restaurants to enjoy, with a mix of chains alongside local establishments. If you’re hoping for a relaxing coffee or lunchtime bite, you don’t need to look far.

There’s a good mix of commercial and independently managed hotels, with upmarket options for a unique stay.  Warwickshire has a very popular canal network with a number of local providers renting narrow boats for holidays and short breaks.

Working in Rugby

We have excellent transport links, great out of town shopping and numerous cafes and restaurants in the town centre.

There’s plenty to do for an enjoyable or lively evening out in the Rugby Town.

The Rugby theatre hosts several productions a year, including classical drama, modern plays and mainstream musicals. All of the performances are delivered by volunteers within the venue’s intimate setting, the combination of which provides a unique atmosphere for live entertainment.

When William Webb Ellis caught a football at Rugby School and ran with it, a game was born. And though the game has changed since Webb Ellis created history in 1823, its heart remains in the town of Rugby. Rugby is a small market town in Warwickshire with a big history.
Our Art Gallery, Museum and Visitor Centre is a modern building, which is in contrast to the grand old buildings of Rugby School, where the game of Rugby was first played.
Many of the pubs and bars in the town centre contribute to the local music scene. Regular gigs and open mic nights cover a range of genres. If you’re looking to test your knowledge, quiz nights can be found on days throughout the week.

The Benn Hall is the town’s largest multi-purpose events venue. Since opening in 1961, it has played host to a wealth of famous faces, entertained thousands of guests, and been the setting for many unforgettable occasions. A regular programme of events includes music, tribute acts, comedy, theatre, dance and performance.

The town centre has a wonderful selection of cafes, bars and restaurants to enjoy, with a mix of chains alongside local establishments. If you’re hoping for a relaxing coffee or lunchtime bite, you don’t need to look far.

There’s a good mix of commercial and independently managed hotels, with upmarket options for a unique stay.  Warwickshire has a very popular canal network with a number of local providers renting narrow boats for holidays and short breaks.

Our Values

Customers First

• We put our customers at the heart of everything we do.

• We are polite and approachable.

• We listen to our customers, respond to them and keep them informed about what is happening.

• We see things from the customer’s point of view.

Act with Respect

• We are friendly towards, listen to and respect each other.

• We act with openness, integrity, honesty and trust.

• We share ideas and knowledge with each other.

• We welcome, challenge and take account of alternative opinions and the wider picture.

Nurture People

• We are all champions of our organisation.

• We value our employees, invest in their development and provide equal opportunities for growth and progression.

• We give our people encouragement, authority and support to be creative and flexible in how they deliver services.

• Together, we approach each day with passion, enthusiasm and tenacity.

Drive Excellence

• We work towards a common goal through cooperation and teamwork.

• We work together to support the Council’s priorities.

• We do what is right, not merely what is expected.

• We constantly look to improve our processes, value for money and effectiveness.

Own It

• We take personal responsibility for our actions.

• We admit to mistakes and put things right, asking for help when it’s needed.

• We look after our assets as though they are our own.

• We are committed to sustainability and working in an environmentally friendly way.

About the Role

 

Chief Officer Operations and Traded Services


£55,000-£65,000
(salary supplement will be considered in exceptional circumstances)

Are you motivated, enthusiastic, see change as an opportunity to develop and improve the way we work? Then Rugby Borough Council is the place to be…

We are proud of the Borough’s diverse communities, our vibrant charity and not for profit sector, our environmental assets and our businesses.  We are also proud of the first-class services which we deliver to the residents of the Borough.

As we respond to, and recover from the Covid 19 pandemic, the council will work with our communities and partners to deliver the following four key outcomes:

  • Rugby is an environmentally sustainable place, where we work together to reduce and mitigate the effects of climate change
  • Rugby has a diverse and resilient economy that benefits all residents
  • Residents live healthy, independent lives, with the most vulnerable protected
  • Rugby Borough Council is a responsible, effective and efficient organisation

We are looking for a dynamic leader to join our Senior Management Team, to navigate the many challenges ahead of us and to lead some of our key services in delivering what’s right for Rugby.

Specifically, we are looking for a driven leader to take forward our operational and traded services, and to maximise the commercial and traded opportunities which they present.

Our Chief Officer of Operations and Traded Services will have responsibility for the following services:

  • Waste and Transport
  • Grounds Maintenance
  • Street Scene
  • Property Repairs

You will need to ensure that the services meet customer need, represent value for money and are legislatively compliant.  As a priority you will identify and implement new models of delivery, taking full advantage of traded / commercial opportunities and delivering financial efficiency.  You will bring strong leadership to challenge the status quo, bring about innovation and support teams, often through times of change, whilst retaining a sharp customer focus.

If you are passionate about these services and committed to delivering excellent customer service, then we would love to hear from you.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Closing Date: Monday, 28th February 2022
Longlisting: Wednesday, 2nd March 2022
Interviews: Thursday, 10th March 2022

 Job Description and Person Specification

Rugby Borough Council is an equal opportunities employer.

Disability Confident Employer Logo

IF YOU’RE RIGHT FOR RUGBY

Apply Now

Chief Officer - Operations and Traded Services

For an informal discussion about the role, please contact

Melissa Stewart on 07415 717350

Delivered in Partnership with West Midlands Employers

IF YOU’RE RIGHT FOR RUGBY

Apply Now

 

For an informal discussion about these roles, please contact

Jon Illingworth, Chief Officer Finance and Performance on 01788 533410

Technical and Finance Manager

Funding and Treasury Officer

Delivered in Partnership with West Midlands Employers